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Learn what drives your customers

There’s no room for guesswork in developing your business, brand or marketing strategy. Uninformed assumptions risk disaster.

The only way to know what customers really think
is to ask them.

Using key stakeholder interviews, online surveys and focus groups, we'll help you pinpoint what your customers value about your products, policies and service. We’ll learn how your business compares to others vying for the same space and what sets yours apart.

Most important, we’ll identify gaps between how you’d like your business to be seen and the way customers really see it.

This clarity will let you make cost-effective plans–fast!

Looking for a fast way to assess the value you deliver?

ValueCheck™ provides insights to help salvage disenchanted customers, improve employee satisfaction and attract new customers.

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Waterloo

“Chris has facilitated many meetings and focus groups for Mezzanine clients and the feedback is always glowing. He is a wonderful facilitator, able to gain consensus from often disparate stakeholders and create a relaxed and productive environment."

Lisa Shepherd, President, Mezzanine Consultants